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Re-engineering of business processes of procurement and equipment delivery for Tetra Pak Moscow, Russia

Tetra Pak was founded in 1951 and offers modern, high-tech solutions in the field of processing and packaging, food delivery.

The objective of this project was to increase the efficiency of the business process of purchasing and delivery of equipment for the technological solutions offered to the company’s clients. The work included development of supply policy, business process optimization and development of an information system for automation of the business process. In the course of the project, a visual model and description of the business process were developed as well as the key indicators of process efficiency and specifications of the information system were prepared. The project results were further used in development and implementation of a supply management system. This project included development of a system architecture reflecting all business requirements, development of the system and its integration with Scala corporate information system, implementation of control procedures for the supply system and the management accounting pack.

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Arrangement and optimization of business processes
Business process is a sequence of operations, aimed at achieving a target result valuable for the organization. IDelync offers services of arrangement and optimization of business processes in a company, aimed at their improvement: achievement of these results but in a shorter period of time, with higher quality or with a smaller amount of resources used.
Business process is a number of logically connected repeated actions resulting in use of the enterprise’s resources for reprocessing the unit (physically or virtually) with a view to achieving specific measurable results or products in order to satisfy demands of internal or external consumers. In the event a company’s business processes are not built optimally, then each of the links of this chain will result in loss of resources (time, finances) and/or quality.

As part of the service of “Arrangement and optimization of business processes”, our experts perform the following:
Experience of IDelync’s experts as well as use of well-known and well-established methods of analysis, arrangement and optimization of business processes, allow to improve the enterprise’s quality of work through improvement of business processes, as well as prepare it for further automation.
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Budgeting solution for any sector “ID.Budgeting”

The “ID.Budgeting” solution is meant for automation of the budgeting process of companies from all sectors. The mechanisms of the solution allow to cover the functions of financial planning and control and provide the financial service of the company (holding) with efficient budgeting tools.

Automation of the budgeting process with the use of the ID.Budgeting MIS ensures performance of the following tasks:

1. Drawing up the master budget of the company consisting of the income and expense budget, cash flow budget, payment schedule (operating plan of execution of the cash flow budget), pro forma balance sheet and other budgets. The drawing up of budgets may be performed in accordance with different scenarios on the basis of the target or actual data for the prior periods.
2. Planning of the monetary funding and controlling the financal condition of the enterprise for any period with a breakdown into turnover of individual items using the necessary analytical breakdowns.
3. Controlling the correspondence of the actual data with the set target indicators.
4. Controlling the correspondence of the current schedule of application of resources with the working schedule for the period and analysis of fulfillment of the budget requests.
5. Drawing up consolidated accounts based on the result of monitoring and multivariate analysis of deviations of the actual data from the target indicators.

Additional features of the “ID.Budgeting” MIS:

Integration of the data from the financial accounting information system with the MIS – the actual data of the budgetary accounting is integrated from the financial accounting information systems, which allows to avoid repeated information input.

The automated business process of “Change Management” provides feedback between the budget and the supporting primary accounting documents.

The control of execution of the budget can be performed virtually at any point of the business process of the enterprise. Five main points can be singed out, in which the execution of the budget can be checked and immediate actions aimed at prevention of deviations of the actual indicators from the target ones can be taken.

Reporting. Multipurpose settings of the reports allow to prepare any reports with arbitrary analytical breakdowns and with different level of itemization. Moreover, the use of the required analytical breakdowns allows to assess the efficiency of different business lines. The plan-fact analysis can be built for each separate budget or a random list of items. This kind of report can be prepared on the basis of separate analytic objects: Centre of financial responsibility, contractor, etc, which allows to itemize the deviations.

Additional distribution procedures. It is not always possible to determine all the required analytics at the moment of posting of the actual dynamics of an item. Distribution into the preset algorithms is provided for this kind of cases. Distributed data is recorded under a different scenario, which allows to compare the data before and after the distribution.
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Machine Building
- Assessment of investment projects, Yurginskiy Machine-building plant, Yurga City, Russia
  
  Yurginskiy Machine-building plant (Machzavod (Machineplant), YURMACH or YuMZ) is one of the largest plants behind the Urals and consists of three plants: metallurgical works, load lifting machinery plant and mining equipment plant. YURMACH is one of the leading manufacturers of truck-mounted cranes and special-purpose machinery in Russia. The objective of the project was to assess the company’s business projects from the point of view of their investment potential and attracting finances. In the course of realization of the project, analysis was conducted and a business plan was developed for manufacture of railway cars, mold castings,moreover, profitability of self-propelled cranes was assessed.
  
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- Restructuring of management processes, arranging and automation of management accounting, Zaporozhtransformator Public Corporation, Zaporozhye, Ukraine
  
  Zaporozhtransformator (ZTR) Public Corporation, being one of the largest transformer equipment manufacturers in the world, supplies its products to 83 countries of the world and boasts a powerful scientific and technological potential and production facilities. ZTR has accumulated an impressive experience which allows to manufacture both line and special oil transformers and electrical reactors within the power range between 0.1 and 1250 MVA and voltage of up to 1150 kilovolt, in compliance with the requirements of all national and international standards and individual needs of a client.
  
  In the course of realization of the project, a detailed examination of accounting and management processes of the enterprise was performed, including production control. Restructuring and automation of accounting and management function of the enterprise was offered on the basis of the analysis. Works were carried out in tree directions at the same time: planning and budgeting, accounting and management accounting. A new budget model of the enterprise was developed. The accounting solution was integrated with the distributed data warehouse system. A key data display panel for operating control of the activities of the enterprise was implemented.
  
  Apart from the above, the IT department was assisted in organization of tenders of the IT department in cooperation with outside contractors, in particular a supplier was selected for design and installation of a SCS at an area of more than 40 hectares.
  
  Assistance was also provided in selection of a new alternative platform for manufacturing automation.
  
  Additional information:
  
  Work places automated: more than 20
  Information platforms 1C 7.7, Delphi, MS SQL Server, Oracle
  Technologies Microsoft OLAP, CASE tools BPWin, ERWin.
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Food Industry
- Re-engineering of business processes of procurement and equipment delivery for Tetra Pak Moscow, Russia
  
  Tetra Pak was founded in 1951 and offers modern, high-tech solutions in the field of processing and packaging, food delivery.
  
  The objective of this project was to increase the efficiency of the business process of purchasing and delivery of equipment for the technological solutions offered to the company’s clients. The work included development of supply policy, business process optimization and development of an information system for automation of the business process. In the course of the project, a visual model and description of the business process were developed as well as the key indicators of process efficiency and specifications of the information system were prepared. The project results were further used in development and implementation of a supply management system. This project included development of a system architecture reflecting all business requirements, development of the system and its integration with Scala corporate information system, implementation of control procedures for the supply system and the management accounting pack.
  
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- Transformation of financial statements prepared in accordance with the requirements of the Russian Accounting Standards into financial statements in accordance with the Generally Accepted Accounting Procedures of the USA, Ehrmann Ltd, Moscow, Russia
  Ehrmann is a dairy manufacture company producing more than 200 stock items of dairy products for the markets of Russia and Ukraine, Belarus, Kazakhstan, and other countries of the former Soviet Union.
  Within the framework of the project and with the view of achieving the set goal, the following works were carried out:
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Oil Production
- Arranging and automation of management, business and tax accounting, Group statements under IFRS, Imperial Energy Corporation Group of Companies, Russia
  
  Imperial Energy Corporation – an independent diversified company with activities in geological prospecting and oil and gas extraction in the territory of Russia and the CIS countries. In its fields Imperial Energy conducted works on evaluation of prospective resources, and started oil extraction while continuing to increase production performance and create its own oil line pipe infrastructure.
  
  In the end of 2006 the financial service of Imperial Energy Corporation confronted with problems in financial planning and management, budgeting, preparation of management and IFRS-compliant statements. In this respect a decision was made to take steps with the view of selection and implementation of a unified management system of the Company. IDelync was invited as a packaged contactor to fulfill tasks on both arranging business and management accounting, improvement of practice of financial management and control, and tasks on preparation of the Group for automation and selection of a management information system (MIS), automation of business, tax and management accounting as well as IFRS-compliant accounting. As the result of conducted work, the choice was made in favour of 1C: Enterprise 8, a methodology of accounting, budgeting and treasury was developed, arranging and automation of accounting at all legal entities of Imperial Energy Company in Russia was performed.
  
  The project was started in the third quarter of 2007. The developed methods of accounting, budgeting, treasury were successfully automated and implemented for all companies in the Group. Business and tax accounting were in active use starting from the beginning of 2008, management accounting – in the end of the first quarter of 2008. The experience was passed onto the employees of the Group both in the sphere of financial control and management, business and tax accounting, and in the sphere of support and improvement of the MIS.
  
  In the course of realization of the project, some complex issues were resolved on automated control of correspondence of business and budgetary accounting, capital phasing in budgetary accounting, organization and automation of inventory control of the central and remote warehouses. Due to this, reduction of working hours spent on preparation of analysis of budget performance was achieved, of quality of management control and accounting was achieved. In addition to this, during the works a transfer was performed from one version of technological platform (8.0) to an improved 8.1 version without an increase of the total duration of the project.
  
  As the result, the Unified informational solution was achieved in which business and management accounts are prepared, all the necessary information is stored for financial analysis of the Company’s activities and preparation of financial statements in compliance with the international standards.
  
  Additional information:
  
  Work places automated: over 30
  Information platforms: 1C 8.1, MS SQL Server.
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- Transformation of financial statements, INTEGRA (Group of oil field services companies), Russia
  At the moment Integra Group takes one of the leading positions in Russia in the sphere of onshore oil field services and provides services in the sphere of drilling, major workover and production maintenance of wells, integrated project management, technological services, geophysical study and works. It also manufactures drilling rigs, drilling tools and cementing equipment.
  
  The project was aimed at providing help to Integra company in preparation of statements of affiliated companies with the view of including them in the issue prospectus during the preparation for going public on London Stock Exchange via IPO.
  
  The project included:
  - Preparation of statements under IFRS for one of the geological surveying companies acquired by Integra in the middle of 2006. The financial statements were prepared for the period of 3 years ending 31 December, 2004 and 2005 as well as 9 months ending 30 September, 2006 with the view of inclusion of these statements into the issue prospectus of shares of Integra. The preparation of these statements required good knowledge of IFRS, as it had been the first IFRS-compliant financial statement. It also required a substantial prior experience in preparation of financial statements as these statements were checked by PricewaterhouseCoopers.
  - Preparation of financial information about the Group of oilfield services companies located in Russia, Kazakhstan and Uzbekistan acquired by Integra in the middle of 2006. The works included preparation of consolidated financial information on the Group covering the years of 2005 and 9months of 2006 with the view of including them in the issue prospectus of Integra.
  - Control on behalf of Interga of audit of financial statements prepared under USA GAAP, of a group of geological surveying companies in Russia and Kazakhstan acquired by Interga in the fourth quarter of 2006.The Audit was performed by BDO Unicon. The works included management and support of the process of preparation of financial statements of the Group under USA GAAP, ensuring correct use of account policy of Integra with regard to the financial statements under USA GAAP as well as ensuring fulfillment of its obligations by the auditing company in due time.
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- Development of a Group control system and an information control system, Cental Asia Gold, Russia
  
  The main objective of the project is increasing efficiency of financial management of the Group and provision of the shareholders and the management of the group with efficient tools of effective control, analysis and management of all spheres of activities of the Group companies.
  
  Realization of project is performed stepwise in the following sequence:
  
  1. arranging and automation of business and tax accounting of the Russian enterprises of the Group under Russian Accounting Standards;
  2. arranging and automation of business and tax accounting of the Russian enterprises of the Group under IFRS;
  3. arranging and automation of budgeting and budget execution control.
  
  Within the framework of the project, RAS model-methods, budgeting and IFRS statements were developed, further to this, assistance was provided in setting and controlling fulfillment of the budget for the selected period in accordance with the developed methods. On the basis of 1C Enterprise products, management accounting of the Group was automated, including preparation of financial statements under IFRS. The unified management system was integrated with accounting information databases, which allowed to optimize the processes of input, control of information and prompt receipt of information.
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Mining Enterprises
- Assistance in the process of re-engineering of business processes, RussDragMet, Moscow, Russia
  The objective of this project is to improve the results and to increase work efficiency of the department of material and technical supply of the gold mining company.
  
  The project included:
  - Analysis of existing business processes of supply in the Group companies;
  - Comparative analysis and advice on improvement of the system;
  - Development of a supply policy;
  - Development of a supply organizational scheme, job powers and responsibilities, reporting schemes;
  - Formalization of information and documentation flow, of formats and reports contents;
  - Specification of the information system supporting business-processes of supply.
  On completion of the project, a detailed practical implementation plan was submitted. Branan Company is currently supporting the process of realization of the Implementation Plan.
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Air transport
- Optimization of business-processes, Ukraine International Airlines, Kiev, Ukraine
  Within the framework of the project, advice was given to the management of Ukraine International Airlines Ltd. on issues of increasing productivity of the financial management and taxation department, moreover, a number of recommendations was developed on implementation of management information systems. The consultants performed analysis of business-processes, system requirements and selection of software for the management information system, analysis of the financial service, of the process of bookkeeping and preparation of financial statements.
  
  The work on the project was divided into several stages:
  - Analysis of the current situation in the financial management and taxation department (assessment of workload of the staff, identification of duplications of specific kinds of work and identification of inefficiencies in the department’s activities, studying the current situation in interaction between colleagues from the department, description of the information flow and its intensity as well as problems in information systems);
  - Development of recommendations for increasing the efficiency and work quality;
  - Analysis of system requirements;
  - Preparation of the plan of development of management information systems;
  - Selection of software for development and implementation of management information systems.
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Housing and communal Services
- Development and implementation of the tariff calculation and analysis system Surgut Public Utility Company, "Urban Heating Systems" and Surgut Public Utility Company "Gorvodokanal"
  The objective of the Project was to streamline tariff setting policies and procedures for Surgut district heating public utility, develop and implement a MIS for tariff calculation, budgeting and control.
  IDelync prepared a methodology model for tariff calculation on the basis of statutory approach, developed for Russian public heating companies, and developed MIS configuration with the following main features:
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- Assistance in preparation of IFRS financial statements and international audit, Surgut Public Utility Company "Urban Heating Systems" and Surgut Public Utility Company "Gorvodokanal"
  
  IDelync experts are currently assisting in preparation of IFRS financial statements and carry out international audit for Surgut Public Utility Company "Urban Heating Systems" and Surgut Public Utility Company "Gorvodokanal", which participate in the EBRD investment project for development of public services of the city. IDelync experts’ tasks include assistance in preparation of interim IFRS statements and advice on improvement of financial management procedures and implementation of guidelines set forth in the auditor’s report, training of the personnel in preparation of IFRS financial statements.
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- Corporate development plan, Municipal Unitary Enterprise "Interterritory public utility company for heat, water supply and waste water collection №1" of Surgut Area Municipality Surgutsky Rayon
  IDelync in association with COWI assisted Surgut Rayon municipality to develop a viable corporate development plan to improve institutional capacity and financial and operational performance of the Project company engaged in water, wastewater and heating services in the neighboring areas of Surgut city.
  Among other things, IDelync was responsible for:
  In addition, IDelync is currently supporting the Project company in IFRS reporting to EBRD on a regular basis and carries out international audit of the financial statements.
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- Implementation and support in monitoring of implementation of Financial and Operational Performance Improvement program for municipal water and heating utilities, Administration of Surgut city
  The main objective of the project was to support implementation of FOPIP and immediate action plan, developed by SEURECA-BCEOM and city Administration as well as to ensure appropriate monitoring of utilities’ compliance with the terms and conditions of the Loan, Project agreements with EBRD and Service agreement.
  The work was focused on the following areas:
  
  1. Financial management optimization, in particular development of methodologies, work descriptions and implementation of the following processes:
  2. Development of FOPIP implementation monitoring procedures and in particular:
  3. General support of FOPIP implementation process and in particular:
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- EU’s Municipal Investment Support Project, various municipalities and utilities in Russia
  The Municipal Investment Support Project (MISP) aimed to improve municipal services in water, waste water, waste management and district heating by building capacity of municipalities to design and implement investment and financing strategies for upgrading their municipal utilities, and supporting the identification and preparation of bankable investment projects. In association with Branan IDelync’s consultants provided financial management, accounting and MIS expertise to the programme.
  
  In particular, IDelync introduced procedures for financial accounting and budgeting, cash flow and payments operations, financial reporting meeting requirements set out in loan agreements in four locations - Arkhangelsk, Novgorod, Surgut and Yaroslavl. We also provided IFRS accounting and IT support and training to PIUs and project companies, and supported creditworthiness assessments in Novgorod and Ukhta.
  
  Also IDelync’s consultants prepared and carried out a capacity building program for PIUs as follows:
  - International Financial Reporting Standards (IFRS);
  - Management accounting;
  - International audit;
  - Planning and budgeting$
  - Investment strategy, investment planning and assessment of investment projects$
  - Management information systems (MIS);
  - Project implementation support systems;
  - EBRD procurement rules.
  In the framework of MISP for PIUs in Yaroslavl, Surgut and Arkhangelsk IDelync’s consultants carried out the following:
  - Development of project implementation and cost control system to manage sub-projects in upgrading municipal infrastructure;
  - Development of IFRS reporting system;
  - Project progress reporting system;
  - Streamlining of document flow system and team collaboration system;
  - Training of PIU personnel.
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- Preparation of IFRS-compliant statements and consolidation of financial statements, Tsentrgaz Public Corporation, Russia
  
  The main objective of the project was to prepare statements of Tsentrgaz Public Corporation and consolidated statements of Tsentrgaz Public Corporation under IFRS for their submission to the Company’s shareholders, as well as training for the company’s personnel in the principles of preparation of IFRS-compliant financial statements. The preparation of the statements was performed through transformation of accounting data and financial statements of the Company in accordance with the Russian standards.
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Media
- Development of corporate strategy and management accounting system, Rambler Internet Holding Public Corporation, Moscow, Russia
  
  The project included development and implementation of a new organizational structure, development of a business plan and liquidity forecast, restructuring of the key management processes and day-to-day business processes, development of templates of IFRS-compliant statements, selection and implementation of a management information system (MIS).
  
  The MIS capacity allowed to fully automate the process of selling of Internet content of the media holding, organize the accounting and control of the company’s activities in accordance with the RAS and IFRS. Application of Data Warehouse and OLAP- cubes technologies allowed to develop and implement the system of corporate analytical accounting in the holding, provide access for the key users to a number of pre-set Key Performance Metrics of the holding’s activities.
  
  In the course of the project, IDelync also performed integration of the MIS with varied operative accounting information systems, conducted designing of hardware and software IT infrastructure, assisted in implementation, configuration and administration of netware, hardware and software.
  
  The MIS is used in all companies of the holding being an instrument of the financial control service of the media holding.
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- Organization and financial restructuring and automation of the media holding, Rambler Internet Holding Public Corporation, Moscow, Russia,
  
  The main objective of this project was to assist the management in financial restructuring and development of the companies of the media holding. The works included restructuring of the key management processes and operative business processes, development of IFRS-compliant templates, selection and implementation of a management information system (MIS) allowing to maintain the company’s accounting in compliance with RAS and IFRS, integration of the MIS with varied information systems of operative accounting in the Company. The MIS is used in all companies of the holding being an instrument of the control service of the Media holding.
  
  IDelync team has been working with Rambler Internet Holding since 2001 up to the present moment. IDelync team has been working with Rambler Media Group (RMG) since its establishment in 2004. The works were commenced from the project on implementation of IFRS-compliant accounting, automation of billing of advertising internet services, automation of IFRS-compliant accounting and reporting.
  
  The successful implementation of the solution on the basis of 1C:Enterprise 7.7, the Management Information System (MIS) not only allowed to substantially simplify operative management accounting of 12 actively operating at that moment companies but also to perform billing of actually provided services based on banner data. The MIS was fully integrated with the existing accounting systems on the basis of 1C:Enterprise 7.7, banner system. This, in its turn, played an important part in the process of making an IPO, thus the MIS is still accounting and confirming realization. The MIS is used in all companies of the holding being the instrument of the control service of the Media holding.
  
  In 2002 a solution for analytical management accounting was implemented on the basis of Data Warehouse and OLAP-cubes technologies. This solution was further developed as to implementation of the Internet holding’s Key Performance Metrics, which were implemented in 2006.
  
  In the course of implementation of the IT projects, IDelync also performed designing of hardware and software IT infrastructure, assisted in development, configuration and administration of netware, hardware and software.
  
  In the end of 2006, RMG was acquired by Prof-Media. The new owner put forward an extended list of requirements to maintenance and automation of business accounting as the basis for management accounting. A decision was made to switch to 1C: Enterprise 8.1 as to automation of business and tax accounting at RMG. IDelync was invited in the middle of the third quarter of 2008 with the view of formalization of accounting in the framework of the new extended requirements and automation. From the beginning of 2008 the key companies of RMG have been using 1C:Enterprise 8.1 for maintenance of business and tax accounting records. Complex issues of non-standard chart of accounts with multiple analyses, regulated updating of non-routine decision, integration of the solution with other systems were solved.
  
  Simultaneously with the IT projects, starting from 2004, the group of IDelync financial advisers provided services to RMG in restructuring of the financial structure, structure, processes and management practices, internal audit, as well as business planning and liquidity forecast; arranging of accounting under IFRS and reporting were performed.
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- Implementation of a system of business and management accounting, arranging of management accounting, NetCity, chain of Internet cafe’s, Moscow, Russia
  The objective of this project was to increase efficiency of management processes, ensuring company’s “transparency” for investors.
  
  The works included selection and implementation of an MIS, functional area of which allows to maintain accounting of the company’s activities in accordance with RAS and IAS. In the course of works, the imperfect accounting system was replaced by 1C:Accounting 7.7. Integration of 1C:Accounting was performed with the software of inventory control and billing, Internet XArt. A management information system on the basis of 1C:Enterprise 7.7 was implemented.
  
  In the course of the project, a methodology and instruments of management accounting and analysis of activity and efficiency were developed in the following directions:
  - Selling;
  - Marketing and Pricing;
  - Sales promotions;
  - Procurement;
  - Business directions;
  - Business subunits.
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Public Catering
- Optimization of management system, Shokoladnitsa, chain of coffee shops and restaurants, Moscow, Russia
  The objective of this Project was to provide the management of the chain with easy-to-use and efficient instruments for resolving tasks of maintaining management accounting in accordance with the international standards, preparating management statements, solving analytical tasks. The works performed included optimization of the group structure, development of a unified accounting policy and management chart of accounts for the Group and implementation of a management information solution unified and integrated with accounting databases.
  
  The system of management accounting and reporting:
  - Accounting in controlled companies on the basis of international accounting standards, separately for each company and project and consolidated;
  - Automated reclassification of entries of Russian accounting system into IFRS entries;
  - Documentation flow in relation to transactions outside the Russian accounting system;
  - Automated preparation of payables and receivables sorted in accordance with the time of incurrence within one company and in all companies;
  - Automated preparation of CF, BS, P&L;
  - Setup of optional management accounting;
  - Automated import of results from the systems of operative accounting at set frequency or upon request.
  System of analytical accounting:
  - Preparation of operative management reports on a regulated basis;
  - Preparation of analytical reports with optional information detailing in the following spheres: deliveries, inventory status, sales, settlements with debtors and creditors, finances.
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Other Services
- Implementation of OfficeIPoint system, Enterprise Portal class, Targo Company, Customs Brokerage, Moscow, Russia
  The main objective of the project is to optimize business processes of the company and develop a well-coordinated cooperation mechanism in a unified information field of the company.
  
  Objective fulfillment was ensured by implementation of OfficeIPoint system, Enterprise Portal class.
  
  The project included:
  - Organization of efficient storage, distribution, access and search for, information in all corporate and clients’ documents;
  - Automation of tracking of currency of commercial agreements and fulfillment of obligations under these agreements;
  - Organization of control of compliance with the company’s regulations and business processes;
  - Development of a Web-service for immediate information distribution to Partners and Contractors on the status of their agreements, progress and completion of works, schedule of payments and the state of accounts receivable.
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